Terms and Conditions & Privacy Policy



Terms and Conditions & Privacy Policy


  • Introduction

Welcome to Holaray Messenger!


You imply your agreement to be certain with the terms by installing, downloading or using this application and/or its services. You are accepting the conditions mentioned in these terms by the continued usage of this application and/or its services. These terms are produced by the computer system, it will not require any digital or physical signature. These Terms institute an 'electronic-record' in the connotation of the applicable laws (together with the Information Technology (IT) Acts of most of the countries.


Carefully read the terms and conditions before using this application and/or its services.


The relationship between Holaray Messenger and You as this App user are controlled by these terms.


  • Application (Holaray Messenger App)


This application is an online platform that enables engage the corporate, organization, business or individual with their customers, consumers, end users, clients or friends. Holaray is an informative application that can be downloaded and used by the end users on their Mobile or Tablet from the application store in your device. Corporates can use this platform through control management system on the web in the form of a website. Corporates can create groups and add end users to their groups as per their demarcations. There are 2 types of groups that can be created. First is the Holaray Private Group. The Holaray Private group is a closed group under which the corporates can add members and share the required information with the end users. Second is the Holaray Public Group. The Holaray Public Group is an open group under which information shared by the corporate is public information and the members/end users can add themselves on their own by sending a request to the corporate. There is no limit for end users in Holaray Private Group nor private Group.


Uses of the Groups -


  • Groups can be used to add end users and share the required information to them.
  • One end user can be a part of multiple groups.
  • Corporates can send information/invitations/requests to the end users. With this the corporates can send a selection option through which the end users can select their appropriate response. It could be a simple ‘yes or no’ or a multiple choice question type answer.
  • Automatic messages will be sent for the purpose of reminding the end users as per their selection for any information/invitations/requests.
  • The end users will not be able to respond by sending messages in the group. They will only respond by selecting from the multiple choice options provided by the corporate.
  • In this format several surveys can be carried out by the corporates with the help of the end users participating in their groups.
  • Any kind of external links can be shared by the corporates as per their services to the end users.
  • End users can use this for information gathering purpose from any corporate/organization.

Services Provided -


  • This platform can be used as a one way message sharing and information sharing.
  • Corporates can do promotions as per their marketing purpose. They can even Promote other business and services.
  • Offers near you will be displayed on the end users device as per the device location. It can also be a location based service.
  • Groups can be created by the corporates. A group can be either an Holaray Private Group or an Holaray Public Group.
  • Settings can be altered as per the requirement of the corporate and the end user.

User Categorization -


  • Admin users can use Holaray by the control management system (CMS) on the web through the website.
  • Corporate users can also use Holaray by the CMS on the web through the website.
  • End users can use Holaray Mobile Application on a device of their choice. It can be a Mobile phone or a tablet.

Our Services are varied and added terms or product necessities may spread over to certain Services. These added terms are made a share of these Terms by this orientation. If in case there is a conflict amongst these terms and the added terms, the added terms will displace these terms.


Further information about the Holaray Application and its Services is accessible on Holaray’s website at ‘www.holaray.io’.


You may download the Holaray Application from any third-party application stores such as Apple App Store, Google Play Store, as per the terms, conditions and privacy policy of that third-party application stores.


  • Holaray Terms of use


Please read these `Terms` or `Terms of use` thoroughly. These Terms will be the governing factor towards your use and access of the Holaray and its services available via the Holaray CMS and the Holaray mobile application (collectively `Service`). They will also be governing any shared information, request, invite, links, graphics, pictures and other uploads, appearing or downloaded on the Service (collectively `Content`). By Utilising and accessing the Holaray services, you are automatically complying to agree with and to be bound with all the terms and conditions defined under these Terms. You are welcome to not use our services if you do not wish to agree to all these terms and conditions.


This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Holaray unless otherwise defined in this Privacy Policy.

  • Information Collection and Use


For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to It is a Social Network Application.. The information that we request will be retained by us and used as described in this privacy policy. The app does use third-party services that may collect information used to identify you. Link to the privacy policy of third-party service providers used by the app

  • About Our Services


The Holaray service is only available to persons of 13 years or older. By agreeing to these terms of service you are stating that you are at least 13 years old.


The Holaray Service allows you to create and access groups as well as view, store or share information, multimedia messages on those groups for yourself, with your friends or the public in case of Holaray Public Groups through the CMS on website or the Holaray mobile application. Till the time you are agreeing to comply with our Terms, you will be able to download, install, access and utilise the Holaray application and its services on your device for the corporate’s or your own use. To use this application, Holaray gives you a license that is non-exclusive, non-assignable, royalty-free, worldwide, and personal. In the manner given the permission by these Terms, this license has a sole purpose to allowing you to use and enjoy the advantage of the Holaray application and its services. Also, you may not –


  • For any reason distribute, alter, or copy the Holaray application.
  • For any purpose sublicense, rent, lease, lend or transfer the Holaray application or its services to any third-party.
  • Create plagiaristic work, disassemble, decompile, or reverse engineer the Holaray application or its services.
  • Through any means make the functionalities of the Holaray application or its services accessible to multiple users.
  • In any manner varying with our terms, or for any unlawful reason utilise the functionalities application or its services in an unlawful manner.

Next are the terms that can be applied to any application downloaded or accessed by any distribution platform or application store (Apple app store, Google Play) where the applications are available. Such distribution platforms are called `App Provider’. Your acknowledgment and agreement to the following is required –


  • These terms are settled within the Holaray application and yourself, they will not be concluded with the App Provider and Holaray will be individually responsible for the application.
  • With respect to the Holaray application, the App Provider has no compulsion to provide any support or maintenance service.

You may notify the App Provider in the event of any failure of the application to obey to any warranty. As per the maximum possible extent allowable by the laws applicable, the App Provider will have no other responsibility towards the warranty towards the application. If the application is purchased, the App Provider will be refunding the price applicable. Apart from that any other expenses, costs, losses, liability, claims or damages attributable to any failure to obey to any warranty will be the individual responsibility of Holaray.


If you are downloading the Holaray application as a browser plug-in or a stand-alone application, you are agreeing that in time, the application will be downloading additional features, upgrades, and updates from Holaray in order to further develop, improve, and enhance the application and its services.


We may temporarily or permanently stop providing the services or some features within the services, and/or the Holaray application or its services may change from time to time. You may not receive any formal notice regarding that.


  • Holaray Access


In order to access and use the Holaray application, you will be required to register and create an account, which will be known as `Your Account`. By making an Account, you signify that you are of permissible age to form an obligatory agreement and are not a person banded from getting services underneath the laws of the Republic of India or other applicable jurisdiction. When making an Account, you may be obligatory to offer certain personal details and contact info about your corporate or yourself, as well as info such as your e-mail address and phone number, and other info. By making an Account, you signify that you are having the authority to do such for yourself, or your corporate. We standby the right to validate info prior to the activation of your account subject to authorize the Account's legitimacy. You approve to offer truthful, up-to-date and comprehensive info about your Account. Holaray reserves the right to modify and update the terms of founding an account or to alteration of the sorts of accounts presented by Holaray without any prior notice to you.


You may elect to offer Holaray with phone numbers and e-mail addresses of third-parties with whom you require to utilise the services with. You herewith provide your direct consensus to Holaray to utilise the phone numbers and e-mail addresses you provide to use in giving you the access and utilisation of the services.


When you are making your Holaray Account, do not:


  • As a separate entity, give any falsified personal info to us like a dishonest username or make an account for someone else other than you without the consent of that person.
  • As a corporate, give any falsified contact info to us like a dishonest username or make an account for a different company other than yours without the consent of that corporate.
  • Utilise someone else’s or corporate’s phone number or e-mail id without their consent.
  • Utilise a username that is similar to the name of someone else or a corporate intending to copy that corporate or person.
  • Utilise a username that is in question to rights of someone else or a corporate, without proper permission.
  • Utilise a username that is aggressive, vulgar, explicit, offensive, bad-mannered, obscene attacking, discourteous, violent, indecent or in bad taste.

We standby the right to terminate or suspend your Holaray Account if any info given in the registration procedure or after the process proves to be false, disingenuous, or inaccurate or to repossess any username that you generate through the Service that intrude upon our Terms. You are accountable for preserving the discretion of your admittance to the Holaray Account, and come to an agreement to alert us if your password is revealed, misplaced, or stolen or to an unsanctioned third-party, or may have been conceded. You are accountable for actions that befall under your Holaray Account.


You might link your Holaray Account to several social networking, webmail, and other different online accounts. You might only link your own Holaray accounts. We will recover and access your other account info from these websites from your side and in few occasions, via your username and its password for making particular info or services accessible to you during the course of the Service. By connecting other accounts owned by you, you explicitly approve us to way into your account info from those third-party accounts, from your side as your representative and authorize us to store, utilise, and access your account info to finish the above-mentioned.


You as users are obligated to alert Holaray instantly of any violation of security or unsanctioned utilisation of your device (mobile, tab, etc.) from which you gain access to your account or its services. Even though Holaray will not be accountable for any loss make happen by any unsanctioned utilisation of your account, you might be accountable for any loss put across Holaray or others because of such unsanctioned usage. You can alert us at: info@holaray.io.


You approve not to utilise or initiate any computerized system, as well as without constraint, Offline Readers, Robots, Spiders, etc. or Load Testers that have an access to the Holaray services in a way that leads to added request communications to the Holaray servers in a specified period of time than a human being can practically generate in the identical period via the Holaray application, and you are prohibited from rupturing the content except unambiguously permitted. Nevertheless the prior, Holaray may allow the operators of the public search engines authorization to utilise spiders to duplicate public data portions of the application for the solitary reason of making it publicly accessible and searchable files of the data, but not archives or caches of such data.


Holaray keeps the right to retract these exclusions either normally or in special cases. You reach an agreement that you may not reverse- engineer our protocols, systems or discover external limitations of the regular requests made by the Holaray users. You reach an agreement that you may not use any tools to discover any harm or infiltrate or examine the application. You must attain our authorization before you check-up, monitor, measure, or else test any servers, assets or network equipment hosted on the Holaray domain. You reach an agreement that you may not gather or harvest any directly distinguishable info, as well as the account names, from the Holaray service, nor to utilise the communication systems given by the service for any marketable appeals or spamming intentions. You reach an agreement that you may not petition, for marketable intentions, any users of the Holaray services for their public posts.


  • Content Submissions


Our services permit the group owners to post and take Content to and from the Holaray application. Group owners will be accountable for the Content, whether shared in Holaray Public Group or Holaray Private Group, the legality, appropriateness, and reliability will also be considered under these circumstances. We supervise all the Content posted via the Group Owners and allow all the users to flag unfitting and inappropriate content. We will eliminate any inapt content, irrespective of how it is revealed. Also, we will obliterate accounts of those group owners that endures to post such inapt content. Nevertheless, in spite of the above-mentioned efforts, you should realize that by utilising the Holaray services, you may be subjected to Content that can be violent, hurtful, inaccurate, dishonest, unsuitable, offensive, harmful, wrong, misleading, inappropriate, attacking, deceiving, or false. Under no conditions will Holaray be accountable in any way for any Content, as well as, but not restricted to, any omissions or errors in any Content, or any damage or loss of any kind acquired by the use of any Content sent, communicated, posted or otherwise offered by means of the Holaray service or broadcast somewhere else. You accept sole accountability for and undertake all the jeopardy arising from your reliance or use of any Content.


Our Service enables the group owners to create messages. Private messages are hosted by Holaray exclusively for Private Groups.


In the primary release of Holaray application there is no facility for the users to delete content. You can eradicate the Content posted by you in the primary release by exclusively emailing the Holaray support with your Holaray handle and the information of the message you wish to remove. In some cases, nevertheless, few Content like messages in public groups may not be entirely redacted and duplicates of the Content might be remaining on fragments of the Holaray service or somewhere else. We will not be accountable or responsible for the deletion or obliteration, or the failure to delete or obliterate, any content on public groups on the Holaray services except it has been conveyed to us and is considered inapt. Our objective is to deliver group owners with the capability to obliterate, and even retract, messages in following releases of the Holaray application. You signify and permit that:


  • the Content is yours (Group Owners) and you own it, or you can rightfully use it and give us the license and rights as mentioned in these Terms.
  • the participation of your Content via or on the Holaray service does not disrupt the copyrights, publicity rights, contract rights, privacy rights, or any other rights of any individual or group.

We request that you value our online community, its guidelines and other users when posting Content and utilising the Holaray services. While presenting Content to or else utilising the Holaray services, you come to an agreement not to:


  • Give in information that breaches the third-party publicity rights and privacy rights, including proprietary rights, or else that breaches any valid law.
  • Put out untruths or falsifications that could harm Holaray, its users or any third-party.
  • bring out any private info of somebody, like their financial information, email address, house address, phone number, or related info without their consent.
  • Give in information that is illegal, offensive, libellous, slanderous, intimidating, adult, distressing, detestable, culturally or racially attacking, or promotes conduct that would be measured a criminal felony, upsurges to public legal responsibility, breach any law, or is inapt.
  • As a unique account owner, display personal or classified advertisements.
  • Imitate any other human being or put across yourself as associated with Holaray, our employees or other business professionals.
  • Ask for an end-user’s password or further account info.
  • Collect personal information like usernames, email addresses, or, house addresses, for any reason.

The above list is an example and is not projected to be comprehensive or restricted. Holaray has the right to allow or disallow your way into or utilisation of these services, for the reason to operate these services, to safeguard your acquiescence with these Terms, or to obey the valid law or the instructions or obligations by the court, admin organisation or other legislative associations. We standby the right, at any point of time and without giving any prior notice, to eliminate or deactivate access to your Content, that we contemplate, in our individual decision, to be in defilement towards these Terms or detrimental to the Holaray services.


  • Your Content


The Holaray app and its Services will permit group owners to upload, assemble, share, create and accumulate content, info as well as but not restricted to pictures, profiles (name, voice, and images), video, stories, text messages, music, info, third-party links and automated assent of your last-seen time (jointly called Content).


By publishing your Content via the Holaray app or its Services, you give Holaray and its associates, a global, non-restricted, royalty-gratis, unalterable, sub-licensed and communicable authorization to use, translate, copy, alter, make, reformat derived works, present, sell and dispense such content with association to the use of the app or its services. If you or someone else appears in the content given to Holaray by yourself, you give Holaray an unhindered, global license and right to use your information like personal characteristics, name, voice, likeness, and poses. This implies that along with other things, you may not be eligible to any reimbursement from Holaray or its associates if your name, voice or likeness is expressed via the app or its Holaray services. Also, you also give Holaray an unending license to make derived works by promoting, exhibiting, broadcasting, syndicating, sublicensing, publicly performing, and publicly displaying the content published by you in any manner and in any or all distribution methods or media (present or future created).


Holaray will not proclaim any possession over the content and in regards to the rights given to Holaray in the Terms, you hold complete proprietorship of the content and exclusive rights related with it.


You will be uniquely accountable for all the content that you share, upload, display, or transmit via the app or its services. Holaray will not assure the legality, accuracy, authenticity, validity or privacy with regard to any content and you will be uniquely accountable to accept all risks for any costs rising out of broadcast, uploading, disclosure posting, or transfer of any content. You give the confirmation and warranty that the content will not intrude upon the depiction and assurances you offer under these Terms.


You will come to an agreement and recognize that if you communicate any content via the Holaray app, you will have the consent from the legal proprietor of the content or else you are lawfully eligible to use or communicate the content and to give Holaray and its associates all of the licensed rights given in these Terms.


So as to allow you to get into your information from any of the devices you use without depending upon the third party assistances or local-device storage space, you permit Holaray to accumulate your data together with but not restricted to your content, messages, pictures, videos, chat-history, documentations, on the Holaray server. Info collected in the Holaray server is encoded using 128 bit encryption style. Holaray keeps the right to create storing limitations and might alter these limitations with time at its own will.


If you discontinue using the Holaray services either provisionally or enduringly or you are inactive on the Holaray app for minimum Ninety days (90), Holaray keeps the right to deactivate all your information kept on the Holaray server.


With respect to the relevant laws, after the deactivation of your Holaray account, Holaray will instantly erase all your content from its record and server, excluding to the level essential to be reserved by relevant laws. For the circumvention of any query, it is simplified that any portion of your content like your messages, profile display photos, statuses, materials, files and folders shared that are gathered by the end users or group members on their devices might persist even after you deactivate your account unless it gets removed by those end users. Likewise, any portion of your content, that is available in public group users of Holaray who are part of your public group as well as images and documents with the time stamp, gathered by the group members might persist even after you deactivate your account unless it is removed by those end users. Your 'last seen' time will be submitted on an automatic basis to all the users.


You come to an agreement and admit that when any content or data is shared, posted or uploaded by you in Holaray Public Group, you are permitting end users who are the members of the public group to gain access to and utilise the content and info you publish in those group. Also, the promotions shared in any group should be an offer and beneficial for Holaray users (it may not be a one way advertisement).


  • Unauthorized Activities


Our Service might be accessed or utilised for lawful reasons only. You come to an agreement that you won’t do any of the subsequent when accessing or utilising the Holaray services:


  • Attempt to access or search the Service or download Content from the Service through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by us or other generally available third party web browsers.
  • Access, tamper with, or use non-public areas of the Service, our computer systems, or the technical delivery systems of our providers.
  • Gather and use information, such as other users' names, real names, email addresses, available through the Service to transmit any unsolicited advertising, junk mail, spam or other form of solicitation.
  • Use the Service for any commercial purpose or for the benefit of any third party or in any manner not by these Terms.
  • Violate any applicable law or regulation.
  • Encourage or enable any other individual to do any of the foregoing. We reserve the right to investigate and prosecute violations of any of the above and/or involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms.

  • Your Account


You can get into or use the Holaray app and its services by making an account on the app by using a mobile, tab, or PC device. You reach an agreement that your access or use of specified services may require creating or becoming a part of Holaray Group by you. By utilising the app, you come to an agreement to guarantee discretion of your account, password authorizations and for restrictive admittance to your device to avert unsanctioned use of your account on the Holaray app or any unsanctioned admittance to and use of its services using your identifications. You will be accountable for any action underneath your account or password credentials and for notifying us instantly if you have any cause to be certain of that your password credentials are likely to be mismanaged in an unsanctioned way. Make sure that the information you offer us are precise and comprehensive and notify us instantly of any modifications to the info that you delivered when creating your account.


You will be accountable for all the actions that happens in your Holaray account. By using the Holaray services, you approve that:


  • You as users will not buy, sell, rent, or lease access to your Holaray account or to the stories feature linked to your account or to any Services being accessed by your Holaray account.
  • You as users will not create or use multiple accounts to evade our policies or bypass blocks or otherwise subvert restrictions placed on your Holaray account. For example, if you have been blocked by another user or suspended for abuse, you will not create a replacement account that engages in similar activity.
  • You as users will not use our Services to mislead or confuse other users by pretending to be someone else or pretending to represent an organization you do not represent.
  • You as users will not spam other users, including by sending unwanted promotional or commercial content, or unwanted or mass solicitation.

On your admittance to the Holaray app: We will endeavour to confirm errorless accessibility of the app or its Services or the content therefrom to you, nevertheless your admittance to the app might infrequently be deferred or constrained for maintenances, care, repairs, or app updates at any point of time without any previous notice. We will attempt to control the occurrence and period of any such postponement or constraint.


You are accountable for any device charges/bills that you might experience by getting into the Holaray app or its services, together with text-messages and internet data costs. If you're hesitant what those costs might be, you should question your device’s service provider prior to using the Holaray app or its services.


  • Indemnity


You come to an agreement to indemnify, preserve and consider innocent Holaray, its affiliates, associates, subsidiaries, agents and each individual employees, officers, successors, directors and allocates from and/or against any damage, claim, cost, proceeding, expense, loss, demand or liability (together with but not restricted to attorney's charges) of any kind rising out of:


  • Your admittance to or utilization of the Holaray app and/or its services and/or third-party services or content.
  • Any violation of these Terms.
  • Breach of the rights of a third-party from your end, together with but not restricted to violation of any trade secret, proprietary right or intellectual property of any entity or individual, or of any consumer protection right or privacy that is involved in these Terms.
  • Any breach of the law or contractual compulsion and any notices, demands, claims, pursuant to such desecration.
  • Your inattention or delinquency.
  • Your Content.

These requirements will endure termination of these Terms.


  • Third Party Content


You as users allow and come to an agreement that the Holaray app and its services may authorise the use or access to content, recommendations, information, advertisements or any other type of material given by Over-the-top service providers (Over-the-top or OTT Content). You as users come to an agreement that Holaray may present you with an option to tap on one or more links to the Over-the-top Content provider’s website, application for accessing such Over-the-top Content. You agree to take all risks by tapping on any such links and being redirected to Over-the-top Content provider’s platform and you reach an agreement to obey to age/content rating on such platform preceding to accessing the relevant content.


Certain services or content made accessible through the Holaray app or its services may have been created, published, provided or shared by other users, publishers, and other third parties or may be provided using third party software except those providing Over-the-top Content (Third-Party Platforms). Such Third-Party Content/Services is the sole responsibility of the person who published/submitted/transmitted the Third-Party Content/Services. By using the App or Services, you agree that Holaray or its associates will not be accountable/liable for any such Third-Party Content/Services in any manner whatsoever.


You acknowledge and agree that your access to and use of Over-the-top Content through the App or Services shall be governed by and require acceptance of the terms of use (by whichever name called) of such Over-the-top Content provider prior to accessing the Over-the-top Content. You agree that such terms of use (by whichever name called) are subject to change by such applicable third party at its sole discretion and without any prior notice.


You acknowledge and agree that these Terms do not grant you a license to:


  • the Over-the-top Content.
  • any products, services, processes or any other features that is being offered by such Over-the-top Content.
  • any intellectual property rights in any Over-the-top Content or in any products, services, processes or any other features that are being offered by such Over-the-top Content.

You acknowledge and agree that the provision of access to any Over-the-top Content through the Services shall not either directly or indirectly constitute as an endorsement of the Over-the-top Content or the Over-the-top Content provider by Holaray or its associates.


By using the App or Services, you agree that Holaray or its associates will not be accountable/liable for any such Over-the-top Content in any manner whatsoever. Holaray does not make any representations, warranties with respect to the quality, suitability, functionality or legality of any product, services, offerings, info that may be advertised or forms part of the Over-the-top Content provider’s service or platform.


Therefore, Holaray shall not be party to or in any way accountable for any access, transaction, or usage or otherwise that may occur between you any third party and you are expected to use your judgment while transacting with any such third-party. You as users come to an agreement that Holaray is merely enabling access to the Over-the-top Content through the App and that such Over-the-top Content is owned by relevant third parties.


You as users come to an agreement to follow the viewing/age/content limitations while accessing or using the Over-the-top Content.


You as users allow and come to an agreement that any intellectual property rights in any Over-the-top Content or in any products, services, processes or any other features that are being offered by such Over-the-top Content, vests with the relevant Over-the-top Content provider or as per the terms of use of such Over-the-top Content Provider with any other party, the other party not being you.


You as users will not, nor allow third-parties on your behalf to reproduce, duplicate, copy, sell, create derivative works or otherwise exploit for any commercial or other purpose any third-party services or Over-the-top Content. You will not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including without limitation images, text, page layout, or form). Holaray does not assure the validity, veracity, fitness for a particular accuracy, purpose or legal status or confidentiality with respect to the third-party Content/Services or the Over-the-top Content.


You agree that you will not use the third-party services, or the Over-the-top Content in any manner that would infringe or violate the rights of the party and that Holaray shall not be liable for any such acts by you or any person authorized by you.


We may be using “Third Party” API Services to give access to certain Services, in that case you come to an agreement and accept that if you use these services, you agree to be bound by the “Third Party” Terms of Service mentioned in their policies. You reach an agreement to be solely accountable to keep track of any changes that may be made to these aforementioned terms by the relevant party.


You as users will be responsible for other vendors using the same platform who have the discretion or right to send your info or messages that can be beneficial for both the parties. We will not be responsible for that part of the process.


  • Links to Third Party Sites


The third-party services might consist of links to different sites and their services that are not functioned by Holaray. Holaray is giving access to these links to you only as an ease and will not be accountable for the links or the content displayed on those websites. You will be accountable for and accept all the jeopardy rising from your utilization or confidence of any third-party platforms or websites.


  • Ownership


Holaray application and its services are safeguarded by trademark, copyright and other laws of the Republic of India and foreign countries. Excluding as explicitly given in these Terms, we or Holaray licensors entirely own all right, title, attention and interest in and to the application and its services, together with all accompanying intellectual assets or property rights. You as users may not take away, change, alter, remove, obscure or disguise any service-marks, trademark, copyright or other exclusive proprietary rights, notices fused in or associated with the application or its services, as well as in any content. You as users accept, agree and acknowledge that any suggestions, feedback, reaction or comments you may offer concerning the application or its services as a feedback, will be the solitary, exclusive and restricted property of Holaray and you therefore conclusively allocate to Holaray all of your right, interest and title in and to every feedbacks.


  • You as a user come to an agreement and acknowledge that the Holaray app and its services, together with and not restricted to any content accessible on the app.
  • Intelligence, insights, information and data gathered under the access or use of the Holaray app, its services or any third-party content.
  • All the service-marks, trademarks, and trade-names and other exclusive intellectual property rights related inhere are, and will continue to remain, the assets or property of Holaray and its licensors, as appropriate.

All the content associated to Holaray business and corporate actions entrenched in the app, together with any text, images, graphics, icons, software, audio-clips and logos is the exclusive and restricted property of Holaray or its licensors, and it is safeguarded by the related and applicable laws. The collection, compilation, assembly or arrangement of any and all of the content on the Holaray app and its services is also the exclusive and restricted property of Holaray and is safeguarded by the related and applicable laws.


You as a user come to an agreement and accept that the info relating to the app together with your content is accommodated on the servers utilized by Holaray, these servers may be owned by Holaray or taken from a third-party and will be defined as Holaray’s Servers.


All the software utilised on the app and its services is the exclusive property of Holaray or its software suppliers and/or licensors and is safeguarded by international and Indian copyright and trademark laws. Any usage excluding as explicitly acceptable within these Terms, together with the performance, reproduction, transmission, display, modification, republication or distribution of any content on the Holaray app or its services is firmly forbidden.


All of the Holaray graphics, logos and service names are trademarks of Holaray or its affiliates. Holaray’s trademarks must not be used in connection with any product or service that is not Holaray’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Holaray. The logos and trademarks of third parties on the Application belong to respective third parties / brands.



  • Disclaimer


You come to an agreement and understand that the Holaray application and its services are given to you 'As available' and on an 'As It Is' basis. Without any limitations and forgery, Holaray disclaims explicitly any merchantability warranty, fitness for a specific reason, or not being infringed, and any warranty rising due to usage or dealing of trade. No warranty will be given that the Holaray application and its services will meet your expectations or will be available uninterrupted, error-free and on a secure platform.


  • General


These Terms establishes the complete agreement among us concerning Holaray service, and surpass and substitute any previous agreements we may have had amongst us about the service. We might be revising these Terms with time, and we will attempt to give at least ten days’ prior notice to any new terms undertaking effect. By ongoing admittance to or use of Holaray services after those amendments comes in effect, you reach an agreement to be bounded by the modified Terms.


  • Licenses


Depending on these Terms, Holaray gives you a restricted, non-sublicensable, individual, non-exclusive, non-assignable, revocable, and non-transferable license to access or to use the Holaray app or its services as well as the content made available through the third-party apps and services, given that:


  • Users will use the Holaray app and its services solely and individually for lawful reasons.
  • Users won’t, nor will they allow any third-party on their behalf to copy, reproduce, sell, reverse engineer, create derivative works, duplicate or else exploit for any marketable or commercial reasons the Holaray app, is content, and/ or its services.
  • Users won’t use framing practices to put in any logo, trademark, or other different proprietary info together with without restriction text messages, images, forms or page layouts.
  • Users won’t utilise any hidden-text or any meta-tags by using Holaray's trademark or name.
  • Users shouldn’t make obtainable any of the Holaray services upon a network or further environment letting admittance or utilisation by several users at the same point of time or wherein it can be used by several devices at the same point of time, whether or not it is for the marketable or commercial purposes.
  • Users will follow any other custom rules, regulations, or terms of service of any third-party whom app or website that the Holaray app directs or redirects you to. Any unsanctioned utilisation of the Holaray app or its services dismisses the authorization or retracts the license given here.

  • Our Intellectual Property Rights


Every intellectual property right related to Holaray and any Holaray app together with any future updates, upgrades and new latest versions of the Holaray app, will remain to belong to us and our affiliates and licensors. Excluding as explicitly given in these Terms, you have no right to utilise Holaray’s intellectual property rights, as well as the trademarks or product names, domain names, logos or other distinguishing features of the brand, without any former written agreement. Any suggestions or comments you may give concerning Holaray are completely voluntary and we will be free to utilise these suggestions and comments at our own discretion as well as using such suggestions to improvise present services or produce new services without any payment or other requirement from you.


We grant you a limited, personal, on-exclusive, non-sublicensable, non-transferrable, royalty-free and revocable right to use Holaray and any app from us as part of or in relation to your use of Holaray, any such app being the "Holaray App", solely in accordance with these Terms and subject to any other instructions as provided by us to you in relation to your use of Holaray or the Holaray App from time to time. Please note that these terms may be supplemented by terms and conditions applicable to Holaray App or specific features within Holaray App.


You as users may not copy, extract source codes, modify, reverse compile, create derivative works or reverse engineer the Holaray App, and you may not distribute, sell, redistribute or sublicense Holaray or the Holaray App, except in each case to the extent that we may not prohibit you from doing so under applicable laws or regulations or you have our prior written consent to do so. Where applicable laws or regulations entitle you to reverse compile or extract source codes from Holaray App, you will first contact us to request the information you need.


We may from time to time provide updates to Holaray App. Such updates may occur automatically or manually. Please note that Holaray App may not operate properly or at all if upgrades or new versions are not installed by you. We do not guarantee that we will provide any updates for any Holaray App, or that such updates will continue to support your device or system. All updates to the Holaray App are part of the Holaray App and subject to these Terms, except as otherwise specified by us.


For the purposes of these Terms, “Holaray App” includes any items, content or features (the "Items") within the Holaray App – for example, Stickers, games or other downloadable items within Holaray, and any content accessed or used by you within Holaray. You as users must comply with any Additional Terms applicable to any such Items. We will notify you of any such additional terms and conditions within Holaray, within an Appendix to these Terms and/or in another manner. We may grant you a limited right to use these Items upon payment by you of "real world money" as applicable from time to time. You as users will acknowledge that you do not own these Items and the amounts associated with such Items do not refer to any credit balance of real currency or the equivalent. We may eliminate these Items from Holaray at any time, and we have no liability to you in the event that we exercise these rights.


For these Terms, " Holaray App" also includes any APIs we make available to you for use in connection with Holaray or the Holaray App. You must comply with any Additional Terms applicable to such APIs.


We may in our discretion provide technical support for Holaray (whether for free or for a fee). We provide technical support without any guarantee or warranty of any kind, and subject always to these Terms.


  • Use of your device by Holaray


For us to present Holaray to you, we may need virtual admittance and use of your respective device like mobile, tablet or desktop, that you use to access the Holaray app. As an example, we may require to use your device's storage and processor to finish the relevant Holaray Software download and installation, or we may require to access your list of contacts to give certain interactive functionalities included in Holaray.


We will give further info regarding how Holaray accesses and uses your device within Holaray or in a different manner via the relevant application store as part of the download and installation process for Holaray on your device. You come to an agreement to provide us with such grant to and utilise your device, and you accept that if you do not give us such right of access or use, we might not be able to give the Holaray app or few specific features of Holaray to you.


Any Personal Information, as mentioned in the Holaray Privacy Policy, that we access or use in your device will be preserved in agreement with these Terms, together with the Holaray Privacy Policy.


You might require a suitable internet connection for authenticating your Holaray account or use the Holaray app. You might also be needed to activate few specific functions in Holaray in the manner described within Holaray. You may not be able to use certain functionalities within Holaray if you do not fulfil such necessities.


Kindly note that we will not be accountable for any third-party expenses you suffer together with any expenses from your telecommunication or internet services providers, in relation to or rising from your usage of the Holaray app or its services.


  • Customer Support


In the case wherein you have any questions relating to the Holaray app or its services, you may reach our customer support by contacting at info@holaray.io or select Settings on the Holaray app and proceed to ‘Help & Support’.


  • Communications


Holaray may connect with you via email, messages and/or calls, by publishing notifications on the app together with the push notifications or any different mode of correspondence. By utilising the app, you give the permission to accept such correspondence from Holaray as well as in reference to the app or its services, your account info or any alterations, changes or updates to the app, its services or other advertising or publicizing correspondence from Holaray.


We might permit you to access the Holaray services to start message, text or SMS service to your group end users. You will not have need of sending such messages, you will be solely accountable for those, and you recognize that basic messaging and internet data charges might apply based on your network plan with your device. You also comprehend that Holaray does not regulate the receiver’s content or timing of those messages. If you elect to send messages via the Holaray services, you signify and give warranty to us that the receivers of the messages have aptly agreed to accept the messages.


  • Copyright & Trademark


If you in good faith, believe that any content presented or communicated via the Holaray app invades your exclusive rights/copyright, in that case you may connect us at info@holaray.io.


  • Disclaimer of Warranties


You come to an agreement and acknowledge that, to the maximum limit allowed by the applicable and related laws, your use of the Holaray app or its services, or any content of the third-party platforms will be at your own discretion and risk. The Holaray app is licensed to you in an 'as is' and 'as available' and 'with all faults' in it, and you will bear the risk of utilising it. Holaray or its associates provide no guarantee, warranty, conditions in relation to or under the app or its services. Or its Associates does not include any indirect conditions or warranty as well as merchantabilities, non-infringement and fitness for a specific reason.


Holaray gives no warranty against and won't be responsible or liable in any case for:


  • Interfering in your use or enjoyment of the app and its services video or any third-party content.
  • Damages or losses together with any injury due to or in any manner in relation to your use or admittance to the app, its services or content from third party platforms.
  • Usage of any content transmitted, posted video or made available via the Holaray app, its services or third-party platforms.
  • Withdrawal, suspension or failure of the entire or part of the Holaray app, its services or content from third party platforms at any given point of time.
  • Any viruses, bugs or that can be transmitted via the Holaray app, its services or third party content.
  • Bug-free, error-free, uninterrupted or functional representation delivery of the app, its services or third party content.
  • Timeliness, reliability or security off the Holaray app, its services or third-party content.
  • Appropriateness and accuracy of Holaray content or content from any third-party platform.

Any material or content that has been downloaded via the use of Holaray app, its services or third party content by you will be at your own risk and discretion and you will be individually accountable for any loss image of data and information taking place on the device used by you or any other damage or loss off any manner due to the use or download of the Holaray app or its services. The information, course of conduct, advice, whether it is written orally gathered by you from Holaray, third party, or the app and its services will not generate any warranty until it is precisely mentioned in these terms.


Holaray will take all the responsibilities, due diligence and efforts to maintain the integrity and security. However any targeted attack on Holaray may or may not be prevented. Holaray also specifically, will not be accountable for the following:


  • - Errors or delay, in the storage or transmission, of data or information, from or through Holaray that may happen with time.
  • - loss, intrusion, forgery or destruction of information or data occurring due to failure of any hardware or software, this service provider for the telecommunication or the act of any third-party utilised by Holaray or any other past our realistic control.

You as users will be accountable for any consequences of any kind occurring due to anything communicated or triggered to be communicated by you to or from Holaray application or its services.



  • Security


We are aware that security is vital to Holaray consumers and we are concerned about the security of their info and data. We uphold physical, administrative, and technical security trials to defend the security of the users’ personal info against unauthorized access, loss, alteration, misuse, or disclosure. Some of the precautions we use consist of data encryption, firewalls, physical admittance controls to the information centres and data access approval controls. We require your assistance as well as it is your duty to make sure that the personal data you enter is correct and truthful, and that your password credentials and account registering data are protected and not revealed with third party platforms. To begin with Holaray (Version-1), all of Holaray’s core aspects are protected with end-to-end encryption, that includes Holaray calls, group messages, group responses, secondary devices and media sharing. It defines that the encryption keys are accumulated only on the customers device and no one else, not even Holaray has admittance to them.


  • Severability


If one or more than one requirements of these Terms are ceased to be unenforceable underneath the relevant applicable laws, the rest of these Terms will be authoritative and in force.


  • Waiver


If you violate these Terms and Holaray undertakes no suitable accountability, we will however be eligible to use our remedies and rights in any other circumstance where you violate these Terms.


  • Exclusion of Damages; Limitations on Liability.

    • Within no lawful theory and within no conditions, in any wrongdoing, in the contract or anywhere, Holaray will be accountable to you for any punitive, indirect, consequential, special or incidental damages of any individual, together with and not limited to damages occurring due to loss of goodwill, lost information, lost profits, malfunction or failure, lost business for sales, stoppage of work, or for any other losses or damages, if there has been an advice, preconceived knowledge of the probability of such losses or damages. Excluding as mentioned in the agreement, within no law full theory and within no conditions, in any wrongdoing, in the contract or anywhere, Holaray will be accountable to you for any losses or damages happened directly, liabilities or cost superseding the amounts, if in case prepaid by you for any service before the claim for the incident.
    • This section has been provided to assign the jeopardies under this agreement among the parties and those parties that have been trusted on the restrictions put across to decide whether to proceed and enter under this agreement.
    • The local number service from Holaray is not meant for caring and supporting emergency SMS and calls to any emergency services. Holaray or it's associates will not be accountable under no circumstances under any equitable or lawful theory for any loss, damage or claim relating to or rising due to the incapability to utilise Holaray’s services that helps in contacting the emergency services.
    • As few jurisdictions do not give the permission to some of the restrictions or exclusions as mentioned in these terms, few of these restrictions or exclusions might not be applicable to you. In this situation the accountability will be restricted to the applicable and related law.

  • Force Majeure


Holaray won’t be accountable to you for any consequence instigated indirectly or directly by the declared wars, undeclared wars, act of God, acts of terrorism, insurrections, rebellious activities, epidemic, acts of govt. or boycott protests, pandemic, targeted cyber attacks, lockouts and other civil conflict, or any other act of comparable nature away from Holaray’s practical control.

You recognize and comprehend that the local no. service of Holaray may not work, and Holaray won’t be in any violation of its responsibilities in relation to you underneath this agreement, in case of a force majeure occurrence. The force majeure incident means any occurrence out of the hands of Holaray. In this incidence, Holaray is impacted by a force majeure event, it should quickly send a notification to you of the projected duration and extent of its incapability to perform or interruption in performing its responsibilities, on a practical attempts’ basis. Holaray will not have any accountability towards you in any warranty, contract, offence together with negligence, or any other accountability to not able to practice the obligatory actions in the agreement to such an extent that those failures are the outcome due to Force Majeure events.


  • Privacy Policy


Please go through the Privacy Policy to get a better understanding towards our practices and methods that administrate your use of the Holaray app or its services. Any info together with your personal data or vulnerable personal info or data given by you on the Holaray app will be shared, collected, processed, transferred or stored by Holaray and its associates in harmony with the Privacy Policy set herein. These Terms are estimated to integrate the Privacy Policy posted herein.

This Policy is fragment of Holaray Terms of Service and is applicable to the Personally Identifiable or Recognizable info that is gathered in relation with the use, download and installation of the Holaray app and its services. By utilising the Holaray app or its services you indicate your acceptance to these Privacy Policies and consensus to the processing of your Personally Identifiable or Recognizable info as explained herein. If you are not in agreement with these Policies, or with Holaray Terms of Service, kindly don’t use, access, download or install the Holaray app or its services.

If there are any queries about Holaray privacy policy and its practices or if you wish to report any privacy concerns, kindly look up to Holaray Terms of Service on how to reach us.


  • Introduction to the Privacy Policy


The usage of the services, whether it is the Holaray mobile app, the website "www.holaray.io" or any third-party from which Holaray is provided (all together, "Holaray") comprise of the processing of your data.

This privacy policy explains the when, how, and why when it comes to processing of your data in connection with Holaray, and sets out your choices and rights in relation to that Information. Kindly read it carefully – it is important for you to understand how we collect and use your Information, and how you can control it.

By using Holaray you agree to the processing of your Information in accordance with this Privacy Policy.

When you utilise specific features, you will be asked to come to an agreement to the processing of your Information in certain ways, like when you follow an Official Account, you are asked if you agree to the transfer of your data to a third-party. You can find data on how to control your predilections and the utilisation of your data through your account here. For certain info you may withdraw your contract to the processing of that data in accordance with this Privacy Policy.

If you do not agree to the processing of your data in the way this privacy policy describes, kindly do not provide your data when required and stop using Holaray.


  • Contact


If you wish to make any complaints regarding this Privacy Policy or its implementation by us, please contact us via info@holaray.io.


  • Scope and Application


This Privacy Policy applies to Holaray, as well as any services accessible on the Holaray platform that state that this Privacy Policy applies to the use of such service (for example, users that follow or use Official Accounts, Mini Programs and Holaray Login for third-party apps). Those Holaray services may have further privacy-related terms that you must agree to if you use those services. Any capitalised terms used in this Privacy Policy have the same meaning as the equivalent defined terms in the Holaray Terms of Service, unless they are defined otherwise in this Privacy Policy.

Kindly note that this Privacy Policy does not imply to info that you selected to reveal or submit to:


  • Services other than Holaray (such as other products or services supplied or operated by us or our affiliates), that do not expressly state that this Privacy Policy applies.
  • Any third party services (including any third party websites) that you may access through Holaray.
  • Companies or organisations that advertise products or services on Holaray.
  • If you are using Holaray on behalf of a company, partnership, association, government or other organisation ("Organisation" owned by you), you as users come to an agreement to notify your Organisation’s relevant individual owners, shareholders, managers, directors, employees, officers and other relevant individuals whose personal info we collect or you provide to us from time to time (the "Connected People") of the collection of their personal info, and you agree to obtain your Connected People’ consent to the processing of their personal info in accordance with this Privacy Policy as required by applicable laws and regulations. When this Privacy Policy refers to "you" or "your" this includes you and any Connected People. If you or any Connected Persons would like to request your personal info be removed from our database, kindly contact us at: info@holaray.io.

  • Required Information


This section defines the diverse types of personal info we gathered from you and how we gather it. If you would like to know more about precise types of information and how we use that data, kindly go to the section entitled "Use of information" further. We process various categories of info and data in providing Holaray. These are set out below:

We process various categories of info and data in providing Holaray. These are set out below:


  • Location Data > is data that is derived from your GPS, Wi-Fi, compass, accelerometer, IP address, or public posts that contain location data. Location data will be disclosed (either to us, to other users, or both):
    • when you use location-based features, such as People Nearby, POI search, WeRun (change to features used in our app), and when you share your location with other Holaray users; and
    • when you access Holaray, as we derive location data from your GPS, IP address, device, or internet service to prevent multiple or fraudulent log-ins to your account.
  • Log Data > is data that we automatically collect when you use Holaray, whether through the use of cookies, web beacons, log files, scripts or ETags (as explained in more detail in our Cookies Policy), including:
    • device attributes, such as your mobile carrier-related data, configuration data made available by your web browser or other programs you use to access Holaray, your IP address, app IDs and app names, and your device’s version and identification number.
    • data about what you have searched for and looked at while using Holaray, such as web search terms used, social media profiles visited, and details of other data and content accessed or requested by you in using Holaray.
    • metadata, which means data related to items you have made available through Holaray, such as the date, time or location that a shared photograph or video was taken or posted.
  • Non-Personal Data > is any data that is not reasonably practicable to directly or indirectly identify you.
  • Personal Data > is any data, or combination of data, that relates to you, that can be used (directly or indirectly) to identify you. We set out examples of Personal Data (and how we collect such Personal Data) in "How do we use your data" below.
  • Shared Data > is data about you or relating to you that is voluntarily shared by you on Holaray. Shared Data may include postings that you make on Holaray (including your public profile, the lists you create, and photos, videos and voice recordings as accessed with your prior consent through your device’s camera and/or microphone sensor), any postings from others that you re-post and Location Data and Log Data associated with such postings. Shared Data also includes data about you (including Location Data and Log Data) that others who are using Holaray share about you.

References to "Data" under this Privacy Policy mean both Non-Personal info and Personal info.


  • Use of your Information


Mission of Holaray is to continually improvise the services and give you new and better experiences. As a part of this mission, Holaray uses your info and data for the following reasons:


  • Make our service available: We use your Registration and Account information to
    • Register you for the App and create your User Account for Holaray.
    • Create your profile and make it visible.
    • Create your Holaray ID.
    • Provide customer service, give you information about your account, and respond to your requests.
    • Personalize your experience by providing content on the Service, including targeted advertising of Holaray services and other 3rd party services that we believe may be of most interest to you. Personalization may include automated decisions about what you will view and when, but be assured that it will not have legal effects on you.
    • Indicate which of your contacts is already a Holaray member and notify you when your contacts become active on the Service.
    • Display the name of the contact as it appears in your address book when a call is received on the Service.
    • Sync your contacts with Holaray running on Windows, MacOS, Linux, Android tablets, iPads and Windows Tablets. If you deactivate your Holaray account, it will delete the address book from our servers (more about this below), quickly and permanently. Otherwise, we keep your contact information for as long as you use the App so we can provide you all functions of the App.
  • Improve our services: We use call log info and usage info (as explained earlier) for a good understanding of the network behaviour and trends (messages count and calls made by users, typical destinations, call lengths, network type, and more), detect potential outages and technical issues (this helps us notice things like a drop in call volume in a certain geography, a shift in call length, a change in typical networks, etc.) to improve our Services.
  • Provide Interesting Offerings to you and others: As part of value added services provided by us or by a third-party within Holaray, we may use your info to continuously optimize and personalize those services and send you personal updates about new offerings which we believe you will find relevant. We may share with our service providers unique identifiers to determine the best way to tell potential new users about our services. When you join Holaray, the contacts in your address book that are already Holaray members may be informed that you’re now on Holaray too. Sending a message to a bot or Public-Account, subscribing to a bot or Public Account will allow admins of that bot or Public-Account to send you notifications and personal messages. If you do not wish to receive such notifications, you may adjust your account settings to decline them or opt-out at any time from receiving further notifications. You will be asked to allow the use of your location information before Holaray provides you specific location services offerings, and you may also adjust your phone preferences to disable the use of your location information at any time.
  • Prevent fraud & spam enforcement of law: We really want Holaray to be free of spam and fraudulent content so that you feel safe and free. We may use your info to prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities, protect our trademarks and enforce our Terms of Use. This may include URLs included in messages, which were reported as SPAM by other users, or were otherwise suspected to be unsolicited and using your operating system authentication services. We may use automated decisions to close an account based on such information and other logic we have created for this, in order to protect other users and prevent recurring breaches. If your account has been blocked you can contact our support. We may use your info and call log info to comply with applicable laws.
  • Communicate With You: As part of the Holaray family, we want to keep in touch with you. We use your info to contact you (via message or other means) to maintain the App, including your Holaray Out User Account, to comply with your stated communication preferences or to provide updates about other Holaray services.
    • Information Retention: Unless otherwise specified, we retain info as long as it is necessary and relevant for us to achieve the purposes referred to above or to enable us to comply with our legal information protection retention obligations. Upon deactivation of your account, we will minimize the personal information we keep about you only to such information which we are required to keep to comply with laws, or other legal reasons. We may keep activity information on a non-identifiable basis to improve our services. Your posts on public accounts and communities may remain available if you do not delete them.
  • Sharing of your Information

We won’t convey your personal info to any other third-parties apart from as mentioned further, or in the condition where you consent to any such transfer.


Only where essential will we share your info with chosen recipients who have a legal basis and valid jurisdiction to request and gather such data. These categories of recipients include:


  • Judicial and Law Enforcement Agencies, Government, Public, Regulatory Bodies or Authorities - there are situations under which we are legally required to disclose info, including to comply with a legal obligation or processes, such as a court order, subpoena or other legal process, to enforce our terms, address issues relating to security or fraud, or protect our users and provided the requesting entity has valid jurisdiction to obtain your personal info.
  • Related-Group-Companies - we share your personal info within our group of companies and all related group-companies may only use your personal info in harmony with this policy, for the following purpose:
    • Giving Holaray to you, supporting us in carting the purposes set out in the "How do we use Your Info" section mentioned above, and bringing out our compulsions and enforcing the rights within the Holaray Terms of Service or this Privacy Policy.
    • In the case of an internal restructuring of Holaray or its affiliates businesses, or the sale of Holaray or any of its assets to a third party, the entity that consequently operates Holaray may be a separate entity to us and we will transfer your info accordingly so that your service can last.
  • Service-Providers delivering services to support, promote or improve other products or features through Holaray services, as well as the service-providers are listed. These comprise of communication service-providers who send short-messages from our end, VoIP service-providers for connection to telephonic line services, card-processing and its verification, and translation-services. Holaray even uses service-providers to help accelerate content transfer to you in your particular region by utilising acceleration-points and content-delivery-networks, and to offer location and mapping data. Any third-party (chosen by us) with whom we share user information is required to give the equal or same protection of user information as mentioned in this policy and is forbidden from retaining, disclosing or using your data apart from when required to deliver services to us.
  • Holaray Official Accounts and Mini-Program operators, other services via which you choose to use Holaray Login for third-party apps, if you elect to follow or use the relevant Official Account, Mini-Program or Holaray Login for third-parties.
  • A third-party that obtains all or significantly all of us or our business. If we buy or sell any business, enter into a partnership, undergo a merger, or sell few or all of the assets we may reveal your info to the potential buyer of such business. In these situations, we will always require the potential buyer to obey this privacy policy.

Holaray enables certain info to be shared publicly with your Holaray contacts and other users of Holaray. The information that will be shared will be your contact, location and photos, apart from this no other personal information about you of any kind will be shared to any other party in any condition. At any time, you can hide your profile from public view and search by unchecking "allow find by phone number, Holaray ID, location or photos" in your account settings. This means that other users of Holaray will not be able to find you. We refer to this kind of info above as Shared Info. Shared Info will remain publicly-available for so long as you or a user that has shared such info retains it. Even after you delete Shared Info, it may still be separately cached, copied, or stored by, or remain public through, other users or third parties who are not affiliated with and not controlled by us.

Where you as users have requested that we remove your personal info that we have made public and there are grounds for erasure, we will use reasonable steps try to tell others that are displaying the personal info or providing links to the personal info to remove it too.


Kindly contemplate prudently what you as users are posting and communicating via Holaray. In few cases, you may control what access will the broader public has to the info you shared through the privacy settings in Holaray.


  • Security of Personal Information


No matter where the information is stored, we are committed towards maintaining the integrity and privacy of your personal information. We protect the data through the several technological measures of protection like encryption and further have access policies and security of the information policies that limits the access of the technology and system.


Regrettably, the information transmission through the internet is not entirely secure. However, we will be maintaining and implementing reasonable amount of measures to secure your personal data, we may not guarantee the information security that will be transmitted to our servers, thus we don’t undertake any responsibility for your information transmission that you do at your own risk.


  • Sensitive Personal Information


Certain kinds of personal information in some jurisdictions, like information about your personal health, philosophical view, religious views, ethnicity, or race can by characterized as a `sensitive` and undergoes a strict regulation as compared to other kinds of personal information. The information or content inputted on the Holaray application, such as pictures or information about the business activities, maybe revealed as a sensitive information to other users.


Make sure to consider whether it is appropriate or not before sharing any information or personal content that can be of a sensitive nature in the Holaray account or group.


When you are posting or sending any content that is sensitive in nature in your Holaray account or group, you are giving a consent for such information to be available within the controls selected. It will be available to the audience you have selected, for example, under Holaray private groups the information can be seen only by the end users under is, whereas in Holaray public groups all the users of the Holaray application can view the information.


  • Social Media Sharing - Sharing the Holaray information outside of Holaray


Some features present in the Holaray application are permitted to be the shared information outside of the Holaray network. For example – public forums and blogs, or some specific social media features within the Holaray application like `widgets` that are mini interactive programs that can be used as the provide third-party services within the Holaray application, along with `plug-ins` that can create a link between to websites directly. These features will allow you to disclose and re-post the shared information. Third parties that are unrelated to the Holaray application might be able to view and use the information shared by you using such features.


Holaray won't store users personal information(Contacts, Gallery.. etc.) and won't share to third party anymore, Holaray ask contacts permission to give more services to the users like Invitations, Chat, My Groups, With these services users can interact with friends and family members.


Importing and Accessing Information using the Holaray application


The Holaray application gives you the permission to link the Holaray services with selected third-party social media, and you can even import certain information and content from those third-party platforms. For example -


  • You might login or share content on the Holaray application using third-party platforms. The third-party platforms will do your authentication and will give you an option to share certain information with us. As shared information, they may also give an option to you for posting information to your Holaray account using your third-party account.
  • Other signing in platforms such as the OpenID provider may be used for login to your Holaray account. These signing in services will do your authentication by identity and gives you the option to provide personal information to us for the purpose of login and account registration, like email address and name.
  • Within the application or in pop-ups and banners, Holaray will give you features or links that gives you the permission to access the third-party websites or platforms. Also, they can access the content within the Holaray application hosted on the third-party website or platforms. For example, you might be able to see the videos by third-parties on the group without leaving the Holaray application.

These third-party social media services will be compered by the related third-party. The Holaray application services are hosted by us. The third-party to provide their services might gather your information like the log data and personal information. They might also set some cookies on your device so as to enable those features to function accurately.


When you use the third-party platforms such as social media, etc., your personal data given to the third-party by you and their use of your information will be decided by that third-party’s Terms, conditions and privacy policy. It will not be decided by the Holaray application’s Terms, conditions and privacy policy. Thus, kindly review the third-party terms before proceeding further.


These policies will only be applicable to the information collected by us and will not be applicable to third-party services and their information practices. If you opt to utilise third-party features or services that are present in the Holaray application like using a mini program or following an official account, we will then send a notification to the third-party so that can allow you to use their services. The shared information with the third-party will be disclosed to you at the time of use of its services or features. We will be requiring that the third-parties will also be providing the equal or similar level of protection to the user information in the policy. In your account you can control which third-party can have the access to it. By following the guidelines set out you can extract the agreement of information sharing from your end at any time. However, you can ask us not to share your information with third-parties, but you will then no longer be able to use their features and services. We will not be responsible for any information given by you and used by the third-parties.


  • Age Restrictions


Holaray is not intended for Children. Children under the age of 13 must not use Holaray for any purpose without first obtaining parental/guardian agreement to this Privacy Policy (both for themselves and on your behalf). We do not knowingly collect Personal Information from any children under the age of 13 without such consent. Please contact our Data Protection Officer if you believe we have any Personal Information from any children under the age of 13 without such parental/guardian consent – we will promptly investigate (and remove) such Personal Information.


  • Your Right to Your Data


Few nation’s laws grant certain rights to users of Holaray, which are set out in this section.


You have certain rights in regards to the personal info we hold about you. Some of these only apply in certain situations as mentioned in detail below.


We set out how to exercise these rights. Kindly note that we will be requiring you to authenticate your identity beforehand responding to any requests to exercise the rights. We must reply to a request by you to exercise these rights without unjustifiable adjournment and at least within one month. Although this may be prolonged by a further two months in certain situations, such as where the request includes considerable amount of info or else it is complex. To exercise any rights, kindly complete the request form and follow the steps for submission.


  • Access & Correction


On request Holaray will give you with info about whether we hold any of your personal info. You also have the right to access personal info we hold about you, how we use it, and who we share it with. You also have the right to correct that info.


You as users can gain access and rectify your personal info by logging in your Holaray account at any time. For example, you can erase certain Location-Data that you have given us through your device settings or the "Clear-Location" option within Holaray.


If you as users believe we hold any other personal info, or you want to rectify info that you are unable to correct using your account, kindly send an email with the specific request to: info@holaray.io. We may not be able to give you with certain personal info if giving it would hinder another entity’s rights. For Example, where the giving personal info we hold about you would reveal info about another person.


In regards to the modification requests, where we come to an agreement that the personal info is incomplete or inaccurate, we will try to tell any third-party to whom we have revealed the related personal info so that they can correct the personal info as well.


  • Erasure


You can deactivate your account, or remove certain personal info, by logging in your Holaray account and following the account deactivation instructions. If there are any other personal info you believe we process that you would want us to remove, kindly send us the request mail to: info@holaray.io.


You may appeal that we remove the personal info we hold about you in the following situations:


  • You as users believe that it is no longer necessary for us to have your personal info.
  • We obtained your consent to process the personal info and you withdraw that consent. Also, we have no other grounds for processing the personal info.
  • You as users believe we are unlawfully processing your personal info.
  • You as users are or were under the age of 13 when we collected the personal info and we can verify your age.

Likewise, note that you may exercise your right to limit our processing your personal info as explained below, whilst we consider a request to remove your data.


Kindly note, however, that we may retain the personal info if there are valid grounds under law for us to do so. For example, for the defence of legal entitlements, liberty of expression or some other legal compulsion but we will let you know if that is the case.


Where you have requested that we remove your personal info that we have made public and there are grounds for erasure, we will use reasonable steps try to tell others that are displaying the personal info or giving links to the personal info to remove it too.


  • Restriction of Processing to Storage Only


You have a right to entail us to stop processing the personal info we hold about you other than for storage purposes in certain circumstances. Kindly note, however, that if we stop processing the personal info, we may use it again if there are valid grounds under data protection law for us to do so like for the defence of legal claims or for another’s protection.


Where we agree to stop processing the personal info, we will try to tell any third party to whom we have disclosed the relevant personal info so that they can stop processing it too.


You may request we stop processing and just store the personal info we hold about you, where:


  • You as users believe the personal info is not accurate for the period it takes for us to verify whether it is accurate.
  • We wish to remove the personal info as the processing we are doing is unlawful, but you want us to retain the personal info and just store it instead.
  • We wish to remove the personal info as it is no longer necessary for our purposes, but you require it to be stored for the establishment, exercise or defence of legal claims.
  • Portability

You have the right to receive a copy of certain personal info we collect from you. This comprises any personal info we process on the basis of your consent (like voluntarily-given profile data, social media content posted to the groups) or pursuant to our contract with you (like profile data). You as users have the right to receive this info in a structured, commonly used and machine readable format. You also have the right to request that we transfer that personal info to another party.


If you wish for us to transfer the personal info to a third-party, kindly make sure you detail that party. Note that we can only do so where it is technically viable. We are not accountable for the security of the personal info or its processing once received by the third party. We also may not give you with certain personal info if giving it would interfere with another’s rights. For example, where giving the personal info we hold about you would reveal info about another person or our trade secrets or intellectual property.


  • Objection


You as users may object to our utilisation of your personal info if we use your info on the basis of our legitimate interests like when we use your personal info for your account security, such as to prevent malicious log-ins). If you object to such processing, kindly review and send us an email, giving detailed reasons.


To the extent given by the applicable regulations and laws, you may extract any consent you have previously given to us by sending us a request mail.


  • HOW WILL WE NOTIFY YOU OF CHANGES?


We with time might revise, edit or add certain instructions, terms and policies to this Privacy Policy. These instructions, policies and terms form part of this Privacy Policy. Whenever we make any changes to this Privacy Policy that are important for you to know about, we will post the updated Privacy Policy at this link and notify you via Holaray or other means before the change becomes effective.


  • Updates to this Policy (for future reference)


The Privacy policies mentioned in this document will be updated from time to time. Secondly regulations pertinent to certain countries are applied depending on the type of content.


  • Termination


These terms and conditions will be applicable to the usage of Holaray unless the access given to you for the application is terminated by either one of us.


The usage of our application Holaray or any of its accessible services can be terminated by you at an instance. You may take such action in future when new upcoming changes to all or a part of the application Holaray or these terms and condition might take place that you do not agree with.


If the terminated service is a paid service, we may deduct from any refund a reasonable proportion of such fee as compensation for the costs incurred by us in ending the relevant service.


We might be terminating or suspending your Holaray account or its services for the following reasons:


  • If in case the Holaray application is undergoing maintenance or support.
  • Make the changes to the Holaray application as notified to you by us.
  • If we for any reason believe that the terms have been breached by you.
  • If the usage of the Holaray application from your side creates a risk towards other users of the application, it can create a damage towards our reputation and can lead to third party claims against us.
  • If in case you fail to use the Holaray application for a continued period of time.
  • If due to applicable laws the termination or suspension is required to be done.
  • Till the extent of permission given by the applicable rules, regulations, and laws, for any other purpose in our absolute and sole discretion, and wherever it is practical, we will provide you with an advance notice for any termination or suspension. If we terminate the access to your Holaray account or its services, so till the extent of permission given by the applicable rules, regulations, and laws in your jurisdiction:
    • You will be responsible for all the fees accumulated from the date on which the Holaray account or its services were terminated, including the fees before termination date but the participation to the obligation relevant were performed after the termination date.
    • You will be still responsible for any fees that is applicable towards any part of the Holaray application you still have the continued access to.

If the access to the Holaray application gets suspended or terminated completely or partially via us or by you, you agree to the following:

    • All the rights that were granted to you under these terms and conditions will be suspended.
    • You will be responsible for any fees involved from the date of suspension including any fees that was applicable before the suspension date for any other or similar obligations.
    • You will have to permanently and immediately stop using and delete the Holaray application that the suspension relates to.

  • Retention and back-up of Your Content


After the suspension of your Holaray account or its services by the terms, we will be retaining and using content provided from you including your personal info, as guided by these terms and the Holaray privacy policy. Following the Holaray privacy policy and the applicable regulations and laws under your jurisdiction, where all or a part of Holaray is suspended, and where the access to Holaray account is suspended via us or by you, we won’t be able to give a guarantee to return any of your content back to you. We might be deleting all your content without giving any prior notice to you at any time after the suspension. It will be your responsibility to regularly creating a backup of your own content.


  • Right to Take down


You agree and understand that Holaray may remove, takedown or delete your content present in the application or in any of its services with a sole discretion. These actions can be taken for any reason of any kind and without giving any notice, counting your violation amount towards these terms and conditions, if necessary, in agreement with the law applicable in respective countries.


  • Law and Protection


We may share, preserve, use, or collect the information provided by you, if we in good faith believe that it is rationally essential to:


  • Response according to applicable regulations or laws, to requests through government, or to legal process.
  • Implement our applicable terms, conditions, and policies, along with the investigation of possible violations.
  • Prevention, investigation, detection, and addressing of fraud and other illegal activities as well as technical and security issues.
  • Safety of all the users, protection of rights and properties, Holaray along with the parent companies and others.

  • Report Abuse


You may make a choice to report, if you in a good faith believe that any content available or made available through this application is opposed or offensive towards public policy. We will then review that content and take necessary actions and further remove the content if required at our discretion and/or as per the mandates given by the applicable laws.


  • Community Guidelines


We vision Holaray to be a fun and safe place for information sharing and gathering in an ethical manner. To achieve this vision, we have created the following guidelines for being a part of this community. These guidelines apply to all the users of Holaray. As Corporates are able to communicate on a wider scale, they need to be more careful about these guidelines.


You must NOT post any Content that leads to:


    • Harm, Threats and Violence
    • Physical or mental harm, threatens another user, and the threat that leads to violence.
    • Encouraging or promoting self-mutilation, any kind of self-injury, or suicide.
    • Promoting hatred or discrimination against an individual or a group.
    • Including surgical procedures, serious injuries, gory media showing death, accident scenes, gruesome crime, nudity, or violence.
    • Content that are disproportionately graphic, sadistic, or unreasonably shocking, including harm to animals.

    • Hacking, Impersonation and Spamming
    • Intension to confuse, deceive, or mislead others by impersonating another entity or person in any way.
    • Intend to disrupt or damage another users device or browser by posting or publishing links to content that are malicious.
    • Using this platform to gather sensitive information that are personal like, passwords, credit/debit card details, banking details, etc.
    • Hacking or breaking into a user’s digital information or threatening to expose a user’s private information is, abusive, harassing and constitutes to spamming.

    • Bullying and Harassment
    • Photos or videos of bullying of any kind including physical, posted to shame the group or individual victim.
    • Posts or profiles that shame and identify groups or individuals, images that are edited or altered to degrade groups or individuals.
    • Attacking a group or an individual on the basis of characteristics such as gender, disability, sexual orientation, ethnic origin, religion, or race.
    • Depicting psychological or physical abuse including the abuse of minors.

    • Sexually Explicit and Violent Content
    • Including luring of sexual trafficking victims, abusive digital dating, cyber stalking, distributing and recording of sexual assault images, distributing intimate material without permission, threats towards sexual assault, and sexual harassment.
    • Posting images or videos of minors that are sexually explicit, depicting and promoting violence towards minors.
    • Breach of Third-Party Rights
    • Violating the public rights, privacy and its policies, trademark, copyright, and rights of a third party.

    • Hate Speech & false information
    • Pornographic, defamatory, or obscene.
    • Prolongation of activities that are illegal.
    • Intention to mislead or deceive groups or individuals. Endangering our communities that are based on trust.

    • Terrorism & Illegal Activities
    • Promotes criminal activities that are organised, provoking violence towards groups or individuals.
    • Supporting an individual, group, or corporate engaging in terrorist activities.
    • Seeking to use Holaray for continuance of any activity that breached the guidelines set by community or prolonging of any illegal activity.
    • Disrespecting national emblem, national flag, or national symbol.
    • Offering to Trade, sale, or purchase of goods or services that are unlawfully acquired.
    • Offering, trading, selling, or soliciting ammunition, firearms, explosive weapons, accessories, or manuals on how to create and use them.

Not agreeing with these guidelines may lead to deletion of your account and/or denial of download, access and use the Holaray application and/or its services.

If there is an occurrence of an event under which you wish to report any breach towards our community guidelines, you can reach us at info@holaray.io. We will further review your report to verify and come to a conclusion whether it is a violation towards the guidelines or not. Thereafter, we will determine if any action is required to be taken or not, at our sole discretion.


  • Changes to Community Guidelines


If there are any changes in the community guidelines it shall be posted in Holaray website "www.holaray.io". For the latest information about the community guidelines, users should periodically check this page. The changes are affected immediately as soon as they are posted. Continuous access or usage of the Application and/or its Services establishes. Your acceptance towards the changes and the revised Community Guidelines.


Kindly take the Guidelines very seriously and honour them in the essence in which they are envisioned. We’ll do our best to impose them constantly and justly. We standby the right at all times but won’t have a compulsion to bring down any content in fissure of our Terms of Use and/or Community Guidelines. Thus, to take any added actions as we believe appropriate including, suspending the Users or repossessing usernames without liability towards you.




  • Google Play Services - Log Data


We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

  • Cookies


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not use these "cookies" explicitly. However, the app may use third-party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

  • Service Providers


We may employ third-party companies and individuals due to the following reasons:


  • To facilitate our Service
  • To provide the Service on our behalf
  • To perform Service-related services
  • To assist us in analyzing how our Service is used

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

  • Security


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

  • Links to Other Sites


This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  • Children's Privacy


These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

  • Changes to This Privacy Policy


We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at holaraycom@gmail.com.


This policy is effective as of 2022-04-19